Perform Better as a People Manager – The Ultimate Guide for People Managers
What is workplace mediation?
What are the benefits of workplace mediation?
We use a facilitation style of mediation where we work with the employees in dispute to support them in finding a unique solution that they will positively resolve disputes in the workplace. The process is as follows:
Mediator gets a short brief from the organisation / HR Mediator meets with all individuals involved in the conflict.
Each party is allowed to outline their perspective.
The mediator facilitates the parties discussing options for resolving the conflict.
Agreement is reached (in full or in part) and the mediation stops.
Interpersonal disputes (two or more employees who are just not getting along for a variety of reasons).
Many employee grievances and issues raised under dignity at work policies.
Performance management issues.
Disputes with 3rd parties / other organisations.
And many more disputes.
What Is A Workplace Investigation?
A workplace investigation is an independent and unbiased investigation regarding an issue in the workplace. The role of HR is either as an independent investigator or supporting an internal investigator in conducting the investigation with integrity, fairness, impartiality, and respect to identify the source of the problem and report their findings to the organisation. In employment related investigations the investigator should also be focussed on the possibilities of preserving a good working relationship between the parties and maximising their ability to succeed in the future. An organisation may request an investigation when the following situations occur in the workplace:
The Investigation Process
Disciplinary and Grievance Management